Shipping policy
Shipping Policy – Koncept LLC
At Ovouria, we aim to process and deliver your orders quickly and reliably.
Order Processing
Orders are processed within 1–3 business days (excluding weekends and holidays).
Shipping Times
- United States: 3–7 business days
- International: 7–14 business days
Delivery times are estimates and may vary depending on location and carrier delays.
Shipping Costs
Shipping costs are calculated at checkout or may be offered as free shipping promotions.
Tracking
Once your order has shipped, you will receive a tracking number via email.
Incorrect Address
If an incorrect or incomplete address is provided, your order may be delayed or returned. Additional shipping fees may apply for reshipment.
Lost or Stolen Packages
Koncept LLC is not responsible for lost or stolen packages confirmed as delivered. Please contact the shipping carrier directly.
Contact
For shipping questions, contact us at contact@ovouria.com